Terms and Conditions
Welcome to Daxmax Health Care Pvt. Ltd. (“Daxmax”, “we”, “our”, “us”). By accessing our website www.daxmaxhealthcare.com or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Services
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We provide healthcare-related services such as Home Nursing Care, ICU Setup at Home, Specialized Nurses, Caretakers, and related medical assistance.
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All services are subject to availability and may vary depending on location and medical requirements.
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The company reserves the right to refuse or discontinue any service if it is found unsafe, unethical, or beyond our scope.
2. Eligibility
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You must be at least 18 years old to request our services.
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If you are booking services for another person (e.g., a family member or patient), you confirm that you have the authority to do so.
3. Appointments and Bookings
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Appointments should be scheduled in advance through our official contact channels.
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In case of cancellation or rescheduling, you must notify us at least 24 hours in advance.
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Emergency services will be subject to availability.
4. Payments
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Payment terms will be shared before service confirmation.
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All fees must be paid as per agreed terms (advance/part/full payment).
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Payments are non-refundable, except where service could not be provided due to our inability.
5. User Responsibilities
By using our services, you agree to:
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Provide accurate and complete information regarding patient’s health condition.
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Follow medical advice and instructions provided by our team.
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Not misuse the services for unlawful or unauthorized purposes.
6. Limitation of Liability
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Daxmax provides healthcare support and assistance but does not guarantee cure or medical outcome.
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We are not liable for indirect, incidental, or consequential damages arising out of the use of our services.
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Our liability is limited to the value of the services paid by you.
7. Confidentiality & Privacy
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We respect your privacy and handle your personal data in accordance with our Privacy Policy.
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Any patient records or information shared with us will be kept confidential, except where disclosure is required by law.
8. Intellectual Property
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All content on our website (text, graphics, logos, images, etc.) is the property of Daxmax Health Care Pvt. Ltd.
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You may not copy, reproduce, or distribute our content without prior written consent.
9. Termination of Services
We reserve the right to suspend or terminate services at any time if:
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The user violates these Terms and Conditions.
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False or misleading information is provided.
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Service continuation poses a risk to staff or patient safety.
10. Governing Law
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These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
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Any disputes shall be subject to the jurisdiction of courts in Delhi, India.
11. Changes to Terms
We may update these Terms and Conditions from time to time. Updated terms will be posted on our website, and continued use of our services will signify acceptance of the revised terms.
12. Contact Information
For questions regarding these Terms and Conditions, please contact:
Daxmax Health Care Pvt. Ltd.
📍 Address: BJ89, Shalimar Bagh, Delhi
📞 Phone: +91 8800 277815
✉️ Email: info@daxmaxhealthcare.com
🌐 Website: www.daxmaxhealthcare.com